Refund and Returns Policy

At Trivia Webtech, we are committed to providing our clients with exceptional service and high-quality website design solutions. However, we understand that there may be situations where a refund or return is necessary. Please read the following policy carefully to understand our practices regarding refunds and returns:

We are a part of Success Care Education, whose registered/operational office is Gautam Nagar, Gagjala Saharsa, Saharsa BIHAR 852201

Refund Policy:

1. Refund Eligibility:

   • Refunds will be considered on a case-by-case basis and are generally applicable in the following situations:
     • Defective or incomplete website design delivery.
     • Dissatisfaction with the final design despite reasonable revisions.

2. Refund Request Process:

   • Clients must submit a refund request in writing to our customer support team at [support@triviawebtech.com] within 5 days of the project completion date.
   • The request should include a detailed explanation of the reasons for the refund along with any supporting evidence.

3. Refund Approval:

   • Once a refund request is received, our team will review the case thoroughly.
   • Refunds are subject to approval, and if approved, the refund will be processed within 15 Working days.

4. Refund Amount:

   • Refunds, if approved, will be issued for the amount paid for the specific website design service in question.
   • Any additional services or third-party expenses Like Domain Name Price incurred during the project will not be eligible for a refund.

5. Late or missing refunds

   If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Returns Policy:

1. Returns Eligibility:

   • Returns are not applicable to digital services third-party expenses Like Domain Name, as the nature of the service does not involve physical products.

2. Service Revisions:

   • We are dedicated to ensuring client satisfaction. If you are dissatisfied with the initial design, we offer a reasonable number of revisions to meet your expectations.

3. Modification Requests:

   • Clients are encouraged to communicate any concerns or modification requests during the design process to ensure timely and satisfactory project completion.

4. Sale items

    Only regular priced items may be refunded. Sale items  and domain name price cannot be refunded.

Contact Information:

For any inquiries or to initiate a refund request, please contact our customer support team at:

Email: support@triviawebtech.com

Phone: +1 (321) 355-5031

Please note that Trivia Webtech reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. It is the client’s responsibility to review this policy periodically.

Thank you for choosing Trivia Webtech for your website design needs. We are committed to delivering exceptional service and ensuring your satisfaction with our solutions.